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Operations and maintenance

professional

Operations professional

349 / month (billed annually)

Website maintenance and operations services are essential for businesses to ensure their websites are up-to-date, secure, and functioning correctly. These services involve a range of activities, including website backups, software updates, bug fixes, security monitoring, and performance optimization. Website maintenance and operations services ensure that a website remains reliable, accessible, and user-friendly for visitors and customers, which can help improve engagement, conversions, and customer satisfaction.

Typically, website maintenance and operations services are offered on a subscription basis, with plans tailored to meet the needs of different businesses. Providers of these services may offer various packages that include different levels of support, such as regular software updates, security scans, and performance optimization. Some may also provide additional services such as content updates, search engine optimization (SEO), and website redesigns. By outsourcing website maintenance and operations services to a trusted provider, businesses can free up their resources to focus on their core activities while ensuring that their website remains a valuable asset for their business.

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professional package The details

What is included?

  • Operations 5 x 24
  • Approximate response time < 24 hours
  • Support via email
  • Weekends & public holidays: double rate
  • Biweekly updates
  • Separate development website
  • Maintenance overview reports
  • 24/7 uptime monitoring including alert messaging
  • Virus scan
  • Automatic functionality checks
  • Forms checks
  • SEO/SEA monitoring
  • Broken link monitoring
  • Daily backups
  • Backup repair
  • Basic responsive optimisation
  • Spam check
  • Mailserver integration handling up to 5K mails per month**